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EIS Service Guide: Ethernet Transport Services

EIS Service Guide: Ethernet Transport Services


WELCOME TO EIS SERVICES
ORIENTATION. THE EIS CONTRACT FOR
TELECOMMUNICATIONS AND IT SERVICES OFFERS A WIDE
VARIETY OF SERVICES DESIGNED TO MEET YOUR AGENCY’S NEEDS NOW AND FOR MANY YEARS
INTO THE FUTURE. THE FOLLOWING MATERIALS FOCUS ON
MANY OF THE SERVICES AVAILABLE AND OFFER YOU IDEAS ON HOW TO BETTER UNDERSTAND WHAT IS
RELEVANT TO YOUR REQUIREMENTS. IN THIS SECTION WE
PROVIDE AN OVERVIEW OF THE ETHERNET TRANSPORT
SERVICE AVAILABLE UNDER EIS AND DISCUSS THE FEATURES AND PRICING STRUCTURE
ASSOCIATED WITH THIS SERVICE. ETHERNET IS ANOTHER OF THE DATA
SERVICES AVAILABLE UNDER EIS. SOME CLAIM THAT ETS
IS THE FUTURE. ETHERNET IS A HIGH-SPEED LAN TO LAN TRANSPORT
PROTOCOL FOR NETWORKS. ETHERNET WAS INITIALLY DEVELOPED
AS A LAN STANDARD FOR CONNECTING OVER BOTH COPPER AND FIBER
MEDIA AT HIGH SPEEDS. IT HAS EVOLVED TO CONNECT USERS ACROSS LARGE DISTANCES,
LONG HAUL. THE ETHERNET TRANSPORT SERVICE
UNDER EIS SUPPORTS BOTH INTRA- AND INTER-AGENCY CONNECTIVITY. SOME OF THE BENEFITS OF ETS IS THAT IT CAN EFFICIENTLY
SUPPORT SOME FUTURE EVOLVING TECHNOLOGIES SUCH AS SOFTWARE
DEFINED NETWORKS, SDN, AND NETWORK FUNCTION
VIRTUALIZATION, NFV. SOFTWARE-DEFINED NETWORKING,
SDN, IS AN APPROACH TO COMPUTER NETWORKING THAT
ALLOWS NETWORK ADMINISTRATORS TO PROGRAMMATICALLY
INITIALIZE, CONTROL, CHANGE, AND MANAGE NETWORK BEHAVIOR
DYNAMICALLY AS OPPOSED TO THE TRADITIONAL
STATIC ARCHITECTURE. NETWORK FUNCTION VIRTUALIZATION,
NFV, IS AN INITIATIVE TO VIRTUALIZE THE
NETWORK SERVICES THAT ARE NOW BEING CARRIED OUT BY PROPRIETARY,
DEDICATED HARDWARE. THE GOAL OF NFV IS TO
DECOUPLE NETWORK FUNCTIONS FROM DEDICATED HARDWARE DEVICES
AND ALLOW NETWORK SERVICES THAT ARE NOW BEING CARRIED
OUT BY ROUTERS, FIREWALLS, LOAD BALANCERS, AND OTHER
DEDICATED HARDWARE DEVICES TO BE HOSTED ON VIRTUAL
MACHINES OR VMS. ETS CAN ALSO BE USED TO ENABLE
FULL END-TO-END MANAGEMENT CAPABILITY – GIVING NETWORK
ADMINISTRATORS GREATER CONTROL AND OVERSIGHT OF THE NETWORK. ETHERNET ALSO EFFECTIVELY
CARRIES VOICE, DATA, AND/OR VIDEO. ON THE EIS CONTRACT,
STANDARD CLINS ARE OFFERED WITH BANDWIDTH SPEEDS
FROM 1 MBPS UP TO 40 GBPS. ETS ALSO PROVIDES
BANDWIDTH ON DEMAND SCALABLE AND BURSTABLE BANDWIDTH
OPTIONS, WHICH IS DISCUSSED IN GREATER DETAIL IN
THE SECTION ON FEATURES. ETHERNET CAN BE EITHER A
SHARED OR DEDICATED SERVICE. SHARED ETHERNET SERVICE MEANS
THAT TRAFFIC IS MULTIPLEXED AND CARRIED OVER SHARED OR
COMMON FACILITIES AND COMPETE WITH ONE ANOTHER FOR
AVAILABLE BANDWIDTH. THE ETS E-LAN SERVICE OPTION IS
AN EXAMPLE OF A SHARED SERVICE. DEDICATED BANDWIDTH MEANS
THAT ALL USERS HAVE A PORTION OF BANDWIDTH DEDICATED
TO THEM SOLELY. THE ETS E-LINE SERVICE OPTION
IS AN EXAMPLE OF A DEDICATED, POINT-TO-POINT SERVICE
WITH RESERVED BANDWIDTH. SHARED IS THE LOWER
COST SERVICE OPTION, BUT DEDICATED IS
THE MORE RELIABLE BECAUSE THERE IS NO COMPETITION
FOR BANDWIDTH RESOURCES. THIS DIAGRAM IS AN EXAMPLE OF
ETHERNET TRANSPORT SERVICE. ETS PROVIDES POINT-TO-POINT,
POINT-TO-MULTIPOINT, AND MULTIPOINT-TO-MULTIPOINT
CONNECTIONS. THIS DIAGRAM SHOWS AN
ETHERNET PRIVATE E-LAN MULTIPOINT SERVICE. IN THIS DIAGRAM, THE THREE
AGENCY SITES ARE CONNECTED VIA ETHERNET TRANSPORT OVER
A BACKBONE NETWORK. PER THE EIS CONTRACT, CARRIER
GRADE ETHERNET TRANSPORT SERVICE FOR AGENCIES WILL BE IMPLEMENTED
OVER AN MPLS BACKBONE. EACH SITE REQUIRES ITS
OWN ACCESS ARRANGEMENT AND EACH LOCATION CAN HAVE
A DIFFERENT PORT BANDWIDTH. THE ACCESS ARRANGEMENT FOR
EACH SITE IS NOT INCLUDED IN THE ETS PRICING. EACH REQUIRED ACCESS ARRANGEMENT
IS HANDLED AND PRICED SEPARATELY AND SHOULD BE ABLE TO
SUPPORT THE BANDWIDTH CAPACITY OF THE ASSOCIATED
ETHERNET PORT, FOR EXAMPLE, AS SHOWN IN THE DIAGRAM 100
MBPS AT THE REMOTE SITES ABOVE AND 1 GBPS AT THE
HEADQUARTERS SITE. THE FOLLOWING SLIDES WILL TOUCH
UPON THE FEATURES, OPTIONS, AND PRICING ELEMENTS REQUIRED
FOR ETHERNET TRANSPORT SERVICE. SOME USE CASES FOR ETHERNET
TRANSPORT SERVICE ARE PROVIDED HERE. AN AGENCY COULD USE
ETHERNET TRANSPORT SERVICES IN A MULTIPOINT-TO-MULTIPOINT
CONFIGURATION TO INTERCONNECT LANS IN THE
SAME CITY TO FORM A MAN, OR LANS IN A DIFFERENT CITY
AND/OR COUNTRIES TO FORM A WAN. SUCH CONFIGURATIONS COULD GIVE
AGENCY PERSONNEL TRANSPARENT ACCESS TO THE ORGANIZATION’S
COMBINED INFORMATION THROUGHOUT A CITY, THE COUNTRY,
OR THE WORLD. AN AGENCY COULD USE ETS
TO REPLACE A SLOWER, MORE EXPENSIVE DATA
TRANSPORT SERVICE, RESULTING IN INTEGRATED
VOICE AND DATA TRANSPORT, INCREASED TRANSMISSION
BANDWIDTH, IMPROVED PERFORMANCE, AND A REDUCTION IN
MAINTENANCE AND OPERATING COSTS. ETHERNET TRANSPORT SERVICE ON THE EIS CONTRACT PROVIDES
AGENCIES WITH THE ABILITY TO MEET THEIR DYNAMIC
BANDWIDTH DEMANDS WITHOUT HAVING TO PURCHASE OR INSTALL
NEW PORTS, WHICH IS COSTLY AND
TIME-CONSUMING. SCALABLE BANDWIDTH ENABLES AN
AGENCY TO PLAN FOR KNOWN PERIODS OF INCREASED BANDWIDTH NEEDS. ON EIS THERE ARE SEVERAL
SCALABLE BANDWIDTH FEATURES THAT GUARANTEE A COMMITTED
BANDWIDTH WHILE ENSURING THE AVAILABILITY FOR
INCREASED CAPACITY UP TO THE MAXIMUM
SPEED OF THE PORT. THE SCALABLE BANDWIDTH
CAPABILITY COMBINED WITH THE BANDWIDTH-ON-DEMAND
OPTION AVAILABLE UNDER EIS PROVIDES AGENCIES
WITH THE ADDITIONAL FLEXIBILITY TO ORDER INCREASED CAPACITY
FOR A PERIOD OF TIME DURING WHICH INCREASED DEMAND
IS REQUIRED. AN EXAMPLE OF A SCALABLE
BANDWIDTH-ON-DEMAND SCENARIO WOULD BE THE IRS NEEDING
INCREASED BANDWIDTH DURING TAX SEASON. BURSTABLE BANDWIDTH IS A
CAPABILITY THAT ALLOWS AN AGENCY TO SUBSCRIBE TO A BANDWIDTH
COMMITMENT THAT IS LESS THAN THE FULL BANDWIDTH OF
THE SELECTED ETHERNET PORT, BUT ALLOWS FOR A BURST TO THE FULL BANDWIDTH
OF THE SELECTED PORT. THE ETHERNET BURSTABLE FEATURE
GUARANTEES A COMMITTED BANDWIDTH WHILE ENSURING THE AVAILABILITY
OF THE INCREASED CAPACITY. FOR EACH AVAILABLE ETHERNET
BURSTABLE FEATURE THERE IS A CORRESPONDING AUTO-SOLD
BURSTABLE OVERAGE USAGE CLIN THAT SIMPLIFIES ORDERING. BANDWIDTH USED IN EXCESS OF THE COMMITTED BURSTABLE
BANDWIDTH IS INVOICED VIA THIS OVERAGE USAGE CLIN. BURSTABLE BANDWIDTH
IS A VIABLE OPTION WHEN AN ORGANIZATION HAS
UNPREDICTABLE BANDWIDTH SPIKES. FOR EXAMPLE, LARGE
PERIODIC VIDEO CONFERENCES THAT REQUIRE A BANDWIDTH BOOST TO ACCOMMODATE THE
EXTRA PARTICIPANTS. IN COMPARING SCALABLE AND BURSTABLE BANDWIDTH OPTIONS
THE TRADEOFF IS WHETHER TO PAY FOR BANDWIDTH THAT YOU
MAY NEVER USE, BURSTABLE, OR TO PAY FOR THE BANDWIDTH AS YOU NEED IT AND
USE IT, SCALABLE. THE NEXT COUPLE OF SLIDES WILL
PROVIDE ADDITIONAL DETAILS ON THE BANDWIDTH-ON-DEMAND
OPTIONS AND HOW THEY ARE LINKED TO THE SCALABLE BANDWIDTH
COMMITTED RATES. PER THE PROVISIONING
SLA ON THE EIS CONTRACT, THE BANDWIDTH INCREASES AND DECREASES MUST BE
COMPLETED WITHIN 24 HOURS. SCALABLE IS AN OPTION
THAT ALLOWS AN AGENCY TO ESTABLISH A MINIMUM
AND A MAXIMUM BANDWIDTH. FOR EXAMPLE, ON THE LOW END
THERE IS A 3 MBPS COMMITTED SCALABLE UP TO 10 MBPS FEATURE. AND, ON THE HIGH END THERE
IS 3 GBPS COMMITTED SCALABLE UP TO 10 GBPS FEATURE. AND THERE ARE A NUMBER OF
OTHER OPTIONS IN BETWEEN. WHEN AN AGENCY ORDERS ONE OF THE SCALABLE BANDWIDTH
FEATURES THEY CAN ALSO INCLUDE THE BANDWIDTH-ON-DEMAND
FEATURE THAT ALLOWS FOR TEMPORARY BANDWIDTH
INCREASES TO BE ORDERED. THE USAGE CHARGING UNIT IS
DEPENDENT UPON THE CUSTOMER’S EXISTING COMMITTED BANDWIDTH. IT IS 1 MBPS PER DAY
FOR COMMITTED BAND RATES UP TO 10MBPS; 10 MBPS PER
DAY FOR COMMITTED RATES UP TO 100 MBPS; 100 MBPS
PER DAY FOR COMMITTED RATES UP TO 1 GBPS; AND 1 GBPS PER DAY FOR COMMITTED RATES
UP TO 10 GBPS. IN ADDITION, AS SHOWN IN THE NOTES COLUMN THE SCALABLE
BANDWIDTH-ON-DEMAND FEATURE REQUIRES THE USE OF A
SCALABLE E-LAN ETHERNET PORT. THE BURSTABLE BANDWIDTH
CAPABILITY ALLOWS AGENCIES TO SUBSCRIBE TO A BANDWIDTH
COMMITMENT THAT IS LESS THAN THE FULL BANDWIDTH
OF THE SELECTED ETS PORT. THE AGENCY GETS THE COMMITTED
BANDWIDTH AND THEY MAY BURST TO THE FULL BANDWIDTH
WITHOUT PLACING AN ORDER OR ANY INTERRUPTION OF SERVICE. ON THE LOW END THERE IS A
20 MBPS COMMITTED BURSTABLE UP TO 100 MBPS, AND ON THE HIGH
END THERE IS 600 MBPS COMMITTED BURSTABLE UP TO 1 GBPS. AND LIKE THE SCALABLE
FEATURE THERE ARE A NUMBER OF OTHER OPTIONS IN BETWEEN. AND IF THE AGENCY EXCEEDS THE
COMMITTED BANDWIDTH THEY WILL GET AN OVERAGE CHARGE FOR
THE EXTRA BANDWIDTH USED. THIS PRICING MODEL IS SIMILAR
TO CELL PHONE DATA PLANS. AS SHOWN ON THE SLIDE, FOR EACH
ETHERNET BURSTABLE MRC CLIN, THERE IS A CORRESPONDING
BURSTABLE OVERAGE AUTO-SOLD USAGE CLIN IS TO
SIMPLIFY ORDERING. THE CHARGING UNIT FOR BURSTABLE
OVERAGE IS 1 MBPS FOR EACH OF THE COMMITTED DATA RATES. FOR ETHERNET TRANSPORT SERVICE
THERE WILL BE A MONTHLY CHARGE FOR THE COST OF EACH ETHERNET
PORT BASED ON ITS SPEED AND ADDED CAPABILITIES. ADDED OPTIONS WILL
ALSO AFFECT PRICING. ON EIS THERE ARE SCALABLE AND BURSTABLE OPTIONS
AVAILABLE THAT MAY BE SELECTED. FOR THE SCALABLE
BANDWIDTH-ON-DEMAND OPTIONS AND THE BURSTABLE OPTION THERE
MAY BE USAGE CHARGES ASSOCIATED WITH ANY CAPACITY OVERAGES. AND BASED ON THE SERVICE OPTION
REQUIRED, I.E. PRIVATE E-LINE OR PRIVATE E-LAN THERE MAY
BE OTHER ASSOCIATED COSTS. FOR EXAMPLE, FOR THE PRIVATE
E-LINE SERVICE THERE IS A CHARGE FOR AN ETHERNET VIRTUAL
CONNECTION, EVC, AND FOR THE PRIVATE
E-LAN SERVICE WITH A BANDWIDTH
ON-DEMAND OPTION, A SCALABLE PORT IS REQUIRED. ACCESS ARRANGEMENT MUST BE
SEPARATELY PRICED AND PURCHASED; IT IS NOT INCLUDED
WITH THE SERVICE. ALL OF THIS INFORMATION
IS DETAILED IN SECTION B AND C OF THE EIS CONTRACT. AS MENTIONED ON THE LAST SLIDE, THERE ARE TWO DEDICATED
SERVICES OPTIONS AVAILABLE – ETHERNET PRIVATE E-LINE
AND ETHERNET PRIVATE E-LAN. E-LINE IS A SERVICE PROVIDING
POINT-TO-POINT CONNECTIVITY BETWEEN TWO CUSTOMER
ETHERNET PORTS OVER A WAN. FIXED BANDWIDTH SPEEDS
FROM 1 MBPS UP TO 40 GBPS OVER ETHERNET VIRTUAL
CONNECTIONS ARE AVAILABLE UNDER EIS STANDARD CLINS. CONTRACTORS MAY BE ABLE TO DELIVER ANY
CUSTOMER-REQUESTED SPEED INCLUDING 100 GBPS UNDER THE
CONTRACT USING AN INDIVIDUAL CASE BASIS CLIN. THE PRICING STRUCTURE FOR ETHERNET PRIVATE E-LINE
IS THE PORT MRCS AT EACH END OF THE CONNECTION, PLUS
THE EVC MRC REQUIRED FOR THE PRIVATE E-LINE,
PLUS ANY AVAILABLE OPTIONS, WILL EQUAL THE TOTAL CHARGE. ETHERNET PRIVATE E-LAN IS A
MULTIPOINT SERVICE CONNECTING A SET OF CUSTOMER ENDPOINTS,
3 OR MORE, PROVIDING THE AGENCY’S END USERS
WITH A GROUPED ETHERNET NETWORK BY CONNECTING ALL THE SITES. ETHERNET FIXED BANDWIDTH
SPEEDS FOR E-LAN FROM 1 MBPS UP TO 40 GBPS ARE AVAILABLE
UNDER EIS STANDARD CLINS. AGAIN, CONTRACTORS CAN DELIVER
ANY CUSTOMER-REQUESTED SPEED INCLUDING 100 GBPS UNDER THE
CONTRACT USING AN ICB CLIN. THE PRICING STRUCTURE FOR THE
PRIVATE E-LAN ETHERNET SERVICE IS THE PORT MRC CHARGE FOR
ALL LOCATIONS CONNECTED, PLUS USAGE FOR THE
BANDWIDTH-ON-DEMAND OPTIONS OR BURSTABLE OVERAGE
CHARGES, PLUS ANY OPTIONS, SUCH AS THE EXPEDITED
PROVISIONING NRC, WILL EQUAL THE TOTAL
CHARGE FOR THE SERVICE. FINALLY, AS SHOWN IN THE BOX
AT THE TOP RIGHT, PROVISIONING FOR THIS SERVICE IS ICB AND
GETS DEFINED IN THE TASK ORDER. THERE IS NO COMMON
STANDARD PROVISIONING SLA FOR THIS SERVICE. HOWEVER, THERE IS A E-LAN
EXPEDITED PROVISIONING CLIN, EN40001, THAT CAN BE ORDERED. THIS PROVIDES FOR
PROVISIONING WITHIN 24 HOURS FOR THE BANDWIDTH
ON DEMAND OPTIONS.

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